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Hotel Santika Premiere Gubeng Surabaya, Surabaya

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From29US$ /night
Check-in
01Feb2025Select date
Check-out
02Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Raya Gubeng No. 54 Gubeng, Surabaya, Indonesia, 60281

Hotel Santika Premiere Gubeng Surabaya is a four-star hotel that offers a blend of upscale amenities and unique Indonesian hospitality. Conveniently located just five minutes from Gubeng Train Station, it provides easy access to the bustling commercial heart of Surabaya. The hotel caters to both business and leisure travelers seeking comfort and relaxation. Guests can enjoy a range of facilities designed to enhance their stay, including dining options, fitness amenities, and well-equipped rooms.

Location

Situated in Gubeng, the hotel connects Surabaya to Java's major cities and is close to key attractions like Tunjungan Plaza Mall and Grand City Mall. Transportation options include a ride to nearby destinations via a complimentary area shuttle service. Guests traveling through Juanda International Airport will find it about a 45-minute drive from the hotel.

Rooms

Each guestroom features a flat-screen satellite TV, electric kettle, and a desk with a seating area. Rooms are air-conditioned and designed for comfort with soundproof walls ensuring a restful night. The en suite bathrooms include showers equipped with complimentary toiletries and a hairdryer. Suites offer the largest living space in the hotel, perfect for extended stays or those who value extra space.

Eat & Drink

The Travelodge Restaurant specializes in Indonesian, oriental, and international cuisine, providing daily buffet breakfast to start the day. Guests can enjoy a delightful variety of meals, with options catering to various tastes. A selection of fine tea and coffee is available at the lobby lounge for a relaxing break. Room service is also available to enhance convenience for in-room dining.

Leisure & Business

Recreational amenities include an indoor pool and a fitness center, catering to those looking to unwind or maintain their workout routine. The hotel offers complimentary wireless internet access and concierge services to assist with travel plans or tour arrangements. For wellness, guests can indulge in spa services such as massages and reflexology treatments.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
Check Prices
Executive King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Air conditioning
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Executive Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Surabaya4000 ft
Airports
Juanda (SUB) 12.1 mi
Abdul Rachman Saleh (MLG) 53.3 mi
Train
Gubeng Train Station3300 ft
Pasar Turi Train Station Surabaya 2.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Children's pool

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Jl. Raya Gubeng No. 54 Gubeng, Surabaya, Indonesia, 60281
Map view
Jl. Raya Gubeng No. 54 Gubeng, Surabaya, Indonesia, 60281
Nearby
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Restaurants
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Jl. Raya Gubeng No. 48
Ria Galeria
200 ft
Jln. Bangka 2- 4
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400 ft
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Starbucks Coffee
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Jl. Raya Gubeng no. 33 Gubeng
Il Gelato di Bruno
800 ft
Spazio Terrace 7
Fran's Bakery
600 ft
Raya Gubeng No 64
Lilian's Mochi Ice Cream
600 ft
Raya Gubeng No 64
Kooffee Plus Roof Bar
600 ft
Jl. Raya Gubeng no. 43 Hotel G Suites
Sea Monsters
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Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient Location
Tasty Dining
Delayed Room Cleaning
Initial Service Issues
7.8/10
Very good
Rooms
7.4
Location
8.5
Service
7.8
Dining
7.9
Guest reviews
7.8/10
based on 10 reviews
8.6
8.6/10based on 278 reviews
Alison
United States of America, June  2024
8.6/10

I had a great stay at the hotel. The rooms were spacious, modern, very clean, and had all the expected amenities, making for a comfortable experience. However, the check-in process was a bit slow in the afternoon. On the bright side, I enjoyed a good view, clean room, and a very comfy bed.

Rooms
8.0
The rooms were spacious, modern, very clean, and had all expected amenities, making for a comfortable stay.
Service
9.0
The staff was exceptionally helpful and friendly, showcasing top-notch customer service skills. They were attentive and knowledgeable about addressing any concerns.
Location
9.0
The hotel's location was excellent, with good facilities and in a convenient area that made it easy to access transportation options. The friendly and helpful staff further enhanced the overall experience.
Dining
8.0
The dining experience offered a variety of rich local foods with many choices available, including continental, English breakfast, and local dishes. The meals were satisfying and tasty.
Facilities
9.0
The hotel's facilities were great, providing everything needed for a comfortable stay.
Victor
United States of America, June  2024
8.0/10

I had a pleasant stay at the hotel. The rooms were clean and cozy, with a comfortable king-size bed. The staff was friendly and eager to help. The location was convenient, close to Tunjungan Plaza and in the heart of Surabaya. The dining experience offered a good variety of local and continental dishes. The facilities were well-maintained, providing a comfortable experience overall.

Rooms
7.0
The rooms were sufficient and had a huge king-size bed and a single-seater sofa.
Service
8.0
The staff was very friendly and hospitable, typical Indonesian hospitality.
Location
9.0
The hotel is in a strategic area in Surabaya, close to Tunjungan Plaza and Stasiun Gubeng.
Dining
8.0
The dining options were good, catering to both local and continental tastes.
Facilities
8.0
The facilities were well-maintained.
Dave
United States of America, April  2024
7.4/10

The hotel had spacious rooms that were somewhere between okay and great, despite looking like they had been put together quickly and cheaply. The service wasn't up to par, but the staff were very welcoming and friendly. The location was perfect for easy access to transportation options. The dining experience offered many choices but fell short on room service quality. The facilities were good overall.

Rooms
7.0
The rooms were not quite big but spacious enough.
Service
6.0
The service was lacking in some aspects, but the staff were welcoming and friendly.
Location
9.0
The location was excellent for easy transportation access.
Dining
7.0
The dining experience surprisingly offered many choices but room service quality was lacking.
Facilities
8.0
The facilities were good overall.
Tim
United Kingdom, March  2024
7.6/10

I had a mixed experience at the hotel. The rooms were not cleaned early in the morning but were eventually tidy with friendly staff. The location was great, near popular spots in Surabaya, but service towards foreigners was not the best. The dining options were tasty, offering a variety of choices, and the facilities were satisfactory.

Rooms
7.0
The room was clean once the cleaning was done, and the staff was friendly.
Service
6.0
The service improved over time with greetings all around, but initially not very foreigner-friendly.
Location
8.0
The hotel is in a convenient location in the area of Gubeng, close to popular spots in Surabaya city.
Dining
9.0
The dining experience offered tasty dishes with a good variety for different tastes.
Facilities
8.0
The facilities met my needs during the stay.
Convenient Location
Delayed Room Cleaning
Michael
United States of America, March  2024
8.6/10

I had a pleasant stay at the hotel, with modern and tidy rooms that, although not the biggest, were spacious enough. The staff was very nice, friendly, and helpful, greeting me warmly from the lobby to the lifts. The location was perfect, making it easy to access transportation services. The dining experience was fantastic, offering a wide variety of options. Overall, a great value for money choice.

Rooms
8.0
The rooms were modern and tidy, although they may seem small for a hotel of this size.
Service
9.0
The staff was very nice, friendly, and helpful, making my stay even more enjoyable.
Location
9.0
The hotel's location is excellent, near to everything I needed and with easy access to transportation options.
Dining
9.0
The dining experience was fantastic, offering a wide range of options that catered to various tastes.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Frederick
United Kingdom, February  2024
7.6/10

I had a pleasant stay at the hotel with a spacious room featuring a huge king-size bed and a sofa. The service was satisfactory, although a more welcoming attitude would have been appreciated. The location was convenient, surrounded by restaurants and with easy access to transportation. The dining options were diverse, catering to different tastes. Overall, a decent choice with room for improvement.

Rooms
8.0
The room was of adequate size, and the bed was comfy.
Service
7.0
The service was efficient, but some warmth in the attitude would have enhanced the experience.
Location
9.0
The location was great, near the city center and surrounded by restaurants.
Dining
8.0
The dining experience offered a good variety of local and Western dishes.
Facilities
6.0
The facilities provided by the hotel were not at par with expectations.
Convenient Location
Service Improvement Needed
Kenny
United Kingdom, November  2023
6.8/10

The hotel rooms were not up to standard upon arrival and were not ready by 5 pm, but they did offer decent facilities. The service was somewhat mixed, with friendly staff but potentially overwhelming responses. The location was convenient with some drawbacks. The dining experience was good with a variety of options available. Overall, the facilities provided were satisfactory.

Rooms
5.0
The rooms were not cleaned or ready upon our 5 pm check-in.
Service
7.0
The staff was friendly overall but seemed overwhelmed at times.
Location
7.0
The location was convenient, close to Tunjungan Plaza and Stasiun Gubeng.
Dining
8.0
The dining options were good, including local and western choices.
Facilities
7.0
The facilities provided were satisfactory.
George
United Kingdom, August  2023
7.4/10

The hotel has its ups and downs. The rooms were a mix - small and hastily put together, but with a nice and comfy larger room on the 22nd floor boasting a wonderful view of the city. The service was exceptional in terms of friendliness and customer care. The location was convenient and easy to access, with helpful staff. The dining experience varied from good to not so great. Overall, a decent stay with some notable positives and negatives.

Rooms
7.0
The mix of rooms ranged from small and quickly assembled to a nice, large room with a comfy bed and a stunning city view from the 22nd floor.
Service
9.0
The service was exceptional in terms of friendliness and customer care.
Location
8.0
The location was convenient and easy to access, with helpful staff.
Dining
6.0
The dining experience had its ups and downs, from good options to not so great room service.
Facilities
7.0
The facilities were adequate but nothing extraordinary.
Comfortable Beds
Small Rooms
Stuart
United Kingdom, June  2023
8.4/10

The hotel provides a friendly atmosphere with clean rooms but lacks adequate lighting for an elegant look. The staff is very polite and welcoming, although too eager for room checks. Located in the strategic area of Gubeng, it offers convenience with nearby dining options. The dining experience showcases a range of authentic Indonesian dishes.

Rooms
8.0
The rooms were clean and quite spacious, though the lighting was not sufficient for the elegant ambiance they aimed for.
Service
9.0
The staff is exceptionally polite and always greets you warmly throughout your stay, though they can be overly attentive with room checks.
Location
8.0
The hotel is situated in the strategic Gubeng area, providing easy access to nearby restaurants, including the famed Bonnacafe Resto, and close to the city center.
Dining
9.0
The dining experience was excellent with a wide range of delicious Indonesian cuisine, making it perfect for those seeking authentic local flavors.
Facilities
8.0
The hotel offers a range of facilities to meet various needs, making the stay convenient and comfortable for guests.
Paul
United States of America, June  2023
8.4/10

I had a wonderful stay at the hotel. The rooms were clean and comfy with a nice view of the city, and the staff was nice, diligent, and very professional. The location is perfect, near city center, making it easy to explore around. The dining experience was good with a variety of food options. The facilities were great, offering everything I needed for a comfortable stay.

Rooms
9.0
My room was quite large, with a comfy bed and a wonderful view of the city from the 22nd floor.
Service
8.0
The staff was very friendly, courteous, and kind, creating a welcoming atmosphere for guests.
Location
9.0
The hotel's location is convenient for exploring the city, with easy access to transportation options like taxis and hotel shuttles.
Dining
7.0
The dining experience catered to local taste, but some dishes were a bit salty. However, the take-away breakfast I received was amazing.
Facilities
9.0
The hotel provides good facilities for a comfortable stay and convenience.
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Rooms and Guests2 Guests, 1 Room